Troubleshooting SSO

Troubleshooting Single Sign On

Summary

In the event that something isn't working as expected, here we will short where to start looking to troubleshoot.

Debug Area

In the drop down under your username in the top right there is an option for the Debug Area. From here use the drop down at the top and choose the SSO option you are trying to troubleshoot.

SSO Values

misc.oAuthLogin = Current Login used oAuth

misc.rememberMe = Remember me button was toggle on login

misc.rememberMeDays = Cookie Length in days

%SSO_TYPE%.enabled: false = SSO module enable status

%SSO_TYPE%.cookie: false = Cookie status

%SSO_TYPE%.url: false = URL of SSO module

%SSO_TYPE%.api: false = The API key status if set

%SSO_TYPE%.backend: false = Plex Backend is not enabled

%SSO_TYPE%.machineID = Used for Plex - machineID status

%SSO_TYPE%.token = The API key status if set

%SSO_TYPE%.plexAdmin = Either username or email

%SSO_TYPE%.strict = Status of Plex Friends status

%SSO_TYPE%.oAuthEnabled = oAuth enable status

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