Forgot my password

Introduction
If you find yourself in the situation where you've forgotten the password to your Organizr account (ONLY if you have auth set to Org Database ONLY and NOT using Plex or Emby backend), and did not yet setup the PHPMailer Plugin to be able to reset your password, you can use the following instructions to configure the PHPMailer Plugin and regain the ability to reset your forgotten password.
Starting with Organizr Version 2.1.165 you can now use the API to enable PHP Mailer with Organizr's SMTP account
Version 2.1.165 and newer
With Organizr Version 2.1.165 and newer, there was a new API Endpoint added.  With this endpoint, you may now use Organizr's SMTP servers to reset your password if you have not setup PHPMailer yet.
In order to enable PHP Mailer you will need to know your Organizr API Key.  This is inside your /data/config/config.php file under the variable:
'organizrAPI' => 'qefeh7de0poey7c87w0a',
Once you have the API Key you can navigate to this Organizr API Endpoint:
get
http://organizr-instance
/api/v2/help/smtp?apikey=12345678901234567890
Organizr SMTP Helper
Now you can go to Organizr and use the Forgot Password link.... That is it!
For versions below 2.1.165, If you do not have your own mail server to use, You can use Organizr's server... Click Me!​
Version below 2.1.165
Open up the Organizr config file, /config/www/Dashboard/api/config/config.php, in a text editor and setup the PHPMailer settings like so, with your own SMTP Server information:
'PHPMAILER-enabled' => true,
'PHPMAILER-logo' => 'https://raw.githubusercontent.com/causefx/Organizr/v2-develop/plugins/images/organizr/logo-wide.png',
'PHPMAILER-smtpHost' => 'smtp.domain.com',
'PHPMAILER-smtpHostAuth' => true,
'PHPMAILER-smtpHostPassword' => 'NEEDSHASHEDPASSWORD',
'PHPMAILER-smtpHostPort' => '587',
'PHPMAILER-smtpHostSenderEmail' => '[email protected]',
'PHPMAILER-smtpHostSenderName' => 'Organizr',
'PHPMAILER-smtpHostType' => 'tls',
'PHPMAILER-smtpHostUsername' => '[email protected]',
'PHPMAILER-template' => 'light',
'PHPMAILER-verifyCert' => true
You will need to check with your e-mail provider for all of the correct settings for this to work with your e-mail account.
Make sure that, if the last line of the above code is the last line in the file, that there is NO comma at the end and that the new code is inside the PHP block, before the ending );.
For example, if you're appending the code to the end of your config file, it would end up looking like this:
'PHPMAILER-enabled' => true,
'PHPMAILER-logo' => 'https://raw.githubusercontent.com/causefx/Organizr/v2-develop/plugins/images/organizr/logo-wide.png',
'PHPMAILER-smtpHost' => 'smtp.domain.com',
'PHPMAILER-smtpHostAuth' => true,
'PHPMAILER-smtpHostPassword' => 'NEEDSHASHEDPASSWORD',
'PHPMAILER-smtpHostPort' => '587',
'PHPMAILER-smtpHostSenderEmail' => '[email protected]',
'PHPMAILER-smtpHostSenderName' => 'Organizr',
'PHPMAILER-smtpHostType' => 'tls',
'PHPMAILER-smtpHostUsername' => '[email protected]',
'PHPMAILER-template' => 'light',
'PHPMAILER-verifyCert' => true
​
);
You will need the hashed value of the password, so, to get hashed value for PHPMAILER-smtpHostPassword
Before you do that, you will need your Organizr hash key.  This is inside your /data/config/config.php file under the variable:
'organizrHash' => 'xxxxxxxxxx',
Once you have the organizrHash you can head over to: Organizr's password hashing tool here​
Put the hashed password into the config.php file and then you SHOULD be able to recover/reset your Organizr account password.
Organizr Requirements
Organizr Login Error
Last modified 7mo ago